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Global Offices, Shared Onboarding Values

Since Tools4ever is an international company with offices worldwide, each office approaches its identity management implementations slightly differently to fit its local markets. However, all offices adhere to four key principles during the onboarding process.

1. Pre-Implementation

  • Scope Of Work
  • Source Data Analysis
  • Source & Target Connector Analysis

2. Implementation

  • Initial Product Configuration
  • Source & Target Configurations
  • Business Rules / Role Modeling

3. Testing & Confirmation

  • Various Types (Single, Multi) User Creations
  • Customer Confirmation

4. Post-Implementation

  • Customer Walkthrough
  • Customer Sign-Off
  • Support Ticketing Process
  • Documentation & Forum Websites

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